privacy policy

Effective Date: October 9, 2025


XP Marketing LLC ("XPM," "we," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://www.xpm.agency/, or interact with a business that uses our CRM and marketing platform.



1. Information We Collect

We collect limited information to improve your experience with our website and marketing services. This may include:

  • Non-personal information such as browser type, device, pages visited, and time spent on site (collected via cookies or analytics tools)
  • Personal information you voluntarily submit through forms, such as name, email, phone number, or company details
  • Information submitted through a form, text opt-in, or booking page operated by one of our clients using our platform


We do not collect sensitive personal data (e.g., financial, health, or government ID info).

2. How We Use Your Information

We use the information we collect to:

  • Improve our website, services, and user experience
  • Respond to inquiries or contact form submissions
  • Track site traffic and user behavior to guide service improvements
  • Send occasional updates or marketing emails (only if you opt in)
  • Deliver the specific service you requested through a client's form (e.g., a confirmation or reminder)


We do not sell, rent, or trade your personal information to third parties.


3. SMS & Email Communications

If you opt in to receive text messages or emails through one of our forms, we only use that number or address to send you what you signed up for — things like confirmations, reminders, or requested updates.

  • Message and data rates may apply
  • You can opt out of texts anytime by replying STOP
  • You can unsubscribe from emails anytime using the link in the message
  • Opting out of marketing messages won't cancel a confirmation or reminder tied to something you've already signed up for (like an event you RSVP'd to)
  • We don't sell or share your number for other companies' marketing


4. Cookies & Tracking Technologies

We use cookies and other tracking tools to:

  • Understand user behavior on our site
  • Optimize performance and loading times
  • Personalize the browsing experience


You can manage your cookie preferences through your browser settings. Disabling cookies may limit some website functionality.


5. Third-Party Services

We may use trusted third-party services such as:

  • Google Analytics for website performance data
  • CRM and workflow platforms to manage contact forms, texts, and emails
  • Meta Ads & Google Ads for performance tracking, if you're coming through a campaign


These services may collect data directly from your browser and are governed by their own privacy policies. We only use tools that align with our standards of data protection and transparency.


6. Data Security

We take reasonable measures to protect the information we collect. This includes secure platforms, limited access to client data, and routine audits of our systems.


Still, no website or digital system is 100% secure. Use at your own discretion.


7. Your Choices

You can:

  • Adjust your browser to disable cookies
  • Unsubscribe from marketing emails or texts at any time
  • Request to view, update, or delete your personal information by contacting us


8. Policy Updates

We may revise this policy from time to time. Any changes will be posted on this page with the updated effective date at the top. We encourage you to review this page periodically.


9. Contact Us

Have questions about your privacy?
Hit us up: https://www.xpm.agency/contact-us.